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The reseller API is for platforms that already have merchants and want to give them an AI assistant without sending them anywhere else. Your product stays the only thing your customer logs into. They never create an ImpelLabs account, never see an API token, and never leave your admin. You hold one credential. Everything below happens server-to-server.

Who this is for

You are building on this API if you run a platform — an ecommerce suite, a booking system, a CRM — with many businesses on it, and you want “turn on AI” to be a switch inside your product rather than a referral to ours. If you are a single business automating your own workspace, you want the platform API instead.

How the pieces fit

1

You are a partner

One WhiteLabelPartner record, created by ImpelLabs when you sign. It owns a workspace, and every business you provision lands inside it. Nothing outside that workspace is reachable with your key — see tenant isolation.
2

Each of your merchants is a tenant

A business, addressed by your own id for it. You never store ours.
3

Your product is the system of record

Products, orders, stock, customers — those stay yours. The assistant reaches them as tools over MCP, at call time. No catalogue is copied into our database, and nothing has to be kept in sync.
4

You are billed, not your merchants

Tenants run pay-as-you-go against a cap you set. We invoice you monthly. Your merchants never see a price from us. See usage and billing.

What a merchant has to do

Nothing, for the website channel. Six server-side calls take a merchant from nothing to a working assistant on their storefront, and the only human step is the one you choose to add — a review screen before going live, if you want one.

Start here

The six calls, in order, with real payloads.

What is not here yet

WhatsApp is not part of this API today. The website widget is. WhatsApp onboarding requires a browser step that Meta mandates — the merchant must complete an Embedded Signup popup — so it cannot be fully headless. Talk to us if you need it; the server half is already built.Invoices are issued manually. Usage metering and caps are live and accurate; the document is produced by a person for now.