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Your merchants are billed to you. They have no card on file, never see a price from us, and are never shown an invoice. We meter what they use and bill you monthly.

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Reading spend

Defaults to the current calendar month — the window you are invoiced on. Tenants are sorted by spend, so the one worth looking at is first. Poll this. It is the difference between managing your margin and discovering it.

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Two brakes

1

Per-tenant cap

monthly_credit_cap, set when you provision and changeable any time. One busy merchant cannot spend the others’ budget.
2

Partner ceiling

A total across every tenant you own. Set it with us. If it is reached, every tenant pauses at once.
Raise a cap with a PATCH on the tenant; it takes effect immediately.

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What “stopped” looks like

An assistant over its cap does not error. It replies:
Thanks for your message. Nobody is available to answer automatically right now, but the team will get back to you.
The merchant’s customer sees a normal, polite message rather than a broken widget or a billing notice about a company they have never heard of.
A partner-billed tenant is never suspended for an unpaid invoice, because the merchant was never sent one. The only things that stop it are the two caps above — both of which are yours to raise.

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Invoicing

Monthly, in arrears, against your metered total. Invoice documents are produced by a person today; the numbers behind them are the ones this endpoint returns.